legal

sub processors

the third-party services we use to operate alana, and what each one does.

last updated: february 2026

Alana uses the subprocessors below to provide the platform. Each processes data only as needed to deliver its service and under contractual data-protection obligations. We notify customers of material changes to this list; to receive change notifications, contact us at privacy@alana.shopping.

subprocessorpurposelocation
SupabasePrimary managed PostgreSQL database (catalog and account data)São Paulo, Brazil
Auth0 (Okta)Authentication, SSO, and user provisioningUnited States
DigitalOceanMedia storage (Spaces), managed database, and application hostingUnited States (NYC)
VercelWeb application hosting and edge deliveryGlobal (edge)
CloudflareCDN, DNS, and DDoS protectionGlobal (edge)
Redis CloudCaching, rate limiting, and usage trackingUnited States
StripeSubscription billing and paymentsUnited States
DatadogMonitoring, logging, APM, and observabilityUnited States
PostHogProduct analytics and feature flagsUnited States
OpenAILanguage models for scoring, optimization, and embeddingsUnited States
Google Cloud (Vertex AI)AI media and virtual try-onUnited States
RunPodServerless GPU compute for AI media generationUnited States

Locations reflect the primary region where each provider operates on our behalf; providers may operate globally. This list is reviewed regularly and kept current.